Soup Van Coordinator

Job No: SVDP923
Location: Box Hill

Join one of Victoria's Leading Not-For-Profits!

Full Time, Ongoing Role

Tax Reducing Salary Packaging + other great benefits


The St Vincent de Paul Society and its wide network of volunteers provide practical frontline support, advocacy and friendship for the most vulnerable members of the community. If you are someone who wants to do life changing work and make a real impact upon the people in your community then please read on!

The Role

We have two brand new opportunities for two passionate advocates to join the Society as Soup Van Coordinators. The Soup Van Coordinator provides support and resourcing for the Soup Van Program across Victoria. The position is responsible for the smooth running of the Soup Van Program, ensuring all Volunteers are inducted safely and efficiently, food and vehicle safety regulations are met, training materials are regularly updated, and Volunteer compliance is monitored and maintained.

The role will be based both in Central Office and out at the various Soup Van locations across Melbourne. 3 days per week will be out on location from 2.00pm - 9.00pm and 2 days will be in Central Office  9.00am - 5.00pm.

What is the Soup Van Operation?

The primary aim of the Soup Van Program is to offer food, assistance, friendship and connection to the wider community, to people who are experiencing, or at risk of homelessness or disadvantage. This program operates within the mission, vision and inspired values of the St Vincent de Paul Society. The Soup Van Program is delivered by volunteers who manage the daily food operation, nightly operations and delivery of food to people seeking assistance.

The Soup Van Program is part of a team known as Special Works. Special Works may be established where a St Vincent de Paul Conference or St Vincent de Paul Council identifies a specific need which cannot be satisfied within the normal scope of the St Vincent de Paul Conference or Council activity. Special Works are established by, and responsible to, the St Vincent de Paul State Council.


Your excellent communication skills will enable you to quickly build strong relationships across the organisation and out on the Soup Vans. This, teamed with your high level of professionalism and customer service will enable you to build trust quickly and positively influence the people around you. You will enjoy the varied nature of this role and will thrive on no two days being the same.

Known for being detail orientated, you will enjoy the role's focus on quality and will actively seek opportunities to improve processes and procedures.

This is a unique and truly fabulous opportunity for someone who wants to contribute their skills to an organisation committed to helping others.

Key accountabilities include:

  • Support the Soup Van Leaders to build a cohesive and engaged team and foster a culture with our mission at its centre
  • Assist with providing induction and training plans for volunteers
  • Ensure all compliance is up to date and in line with the Society's expectations
  • Delivery of clear, documented processes for all Soup Van Operations
  • Provision of reporting for the Soup Van Operations Manager
  • Succession needs forecasted and development plans implemented


  • Tertiary qualifications in Welfare or equivalent (highly regarded)
  • Commercial Food Safety Certificates (highly regarded)


  • Strong attention to detail with an audit/ quality focus
  • Outstanding written and verbal communication skills
  • Exceptional people, coaching and influencing skills
  • Highly skilled at forging internal and external relationships
  • Innovative & practical in problem solving
  • Effective judgement & decision making
  • Strong time management skills, including the ability to meet deadlines
  • Ability to work well under pressure

Knowledge / Experience

  • Demonstrated experience in the use of Microsoft Office products i.e. Outlook, Excel, PowerPoint, Word and data management
  • Demonstrated and/or working knowledge of assisting people experiencing disadvantage and marginalisation
  • Experience of working in the Food Industry (highly regarded)
  • Demonstrated experience in developing and sustaining effective working relationships and partnerships in order to achieve effective client outcomes


  • Behaves in an ethical and professional manner at all times
  • Flexible and adaptable
  • Strong customer service orientation
  • Leadership, courage and resilience
  • Outcomes driven
  • Willingness to travel throughout Victoria as required
  • Willingness to vary normal working hours
  • Awareness of, and ability to work within, the ethos of the Society

 Why work for us?  We offer:

  • Excellent working hours of 37.5 hours a week
  • Tax Reducing Salary Packaging + other fantastic SVDP benefits
  • We are committed to professional development to make sure that your career keeps growing while you’re working with us
  • We make an incredible difference in the lives of over 300,000 people every year
  • We believe in families, so we like to provide a family-friendly environment in which to work
  • We have a very diverse infrastructure portfolio which keeps the job interesting!
  • We offer a place where you know you are contributing to a charitable organisation committed to helping others. We are passionate about #Social Justice
  • We have some great talent who are happy to share their experience and skills to help you on your way
  • We live and breathe our values


Vinnies changes lives every day

If making a difference in your local community is important to you and you meet our essential requirements we can’t wait to hear from you. Please send us your updated CV and a cover letter that tells us a little more about you and why you would be perfect for the role. Please click here for a copy of the Position Description.

* Driving License is essential *

Applications close: Sunday 10 November 2019

 Interviews will be held on Tuesday 19 November 2019

Please note that prior to any offer of employment, pre-employment checks must be completed. These will include reference checking, a national criminal history check and current working with children check.

St Vincent de Paul Society Victoria is proactive in supporting child safety

Personal Details * Required field