Lead Volunteer Recruitment and Engagement

Job No: SVDP348047
Location: Box Hill

Make a real difference

Be part of one of Victoria’s leading not-for-profits and help create meaningful change in the community every day.

 

Location

Box Hill

Work type

Full-time, Ongoing

Salary

Competitive Salary + Tax reducing salary package

Working model

Hybrid

 

A little bit about you

You are an experienced people leader with a passion for volunteer engagement and community impact. You bring strong stakeholder management skills, a collaborative approach and the ability to drive practical outcomes in a complex and service-focused environment. With experience leading volunteer or workforce coordination functions, you are committed to creating positive, inclusive and meaningful volunteer experiences while supporting continuous improvement and organisational excellence.

  • Tertiary qualification in Human Resources, Community Services, Business, Volunteer Management or a related discipline.
  • Demonstrated experience leading or coordinating volunteer recruitment, onboarding and engagement programs, ideally within the not-for-profit or community services sector.
  • Proven ability to coach, lead and support teams to deliver high quality service outcomes.
  • Strong stakeholder engagement and relationship management skills, with the ability to influence and collaborate across multiple business areas.
  • Sound knowledge of volunteer management practices, compliance requirements, child safety, privacy and workplace safety obligations.
  • Highly organised with strong analytical, communication and process improvement skills, including experience using systems and data to support decision making and reporting

 

About the role

The Lead, Volunteer Recruitment and Engagement is responsible for leading and coordinating volunteer attraction, recruitment, onboarding and engagement activities across the St Vincent de Paul Society Victoria (SVDPV), VincentCare (VCV) and VincentCare Community Housing (VCCH). Working closely with leaders, managers and volunteer teams, this role ensures volunteer programs are effective, compliant and aligned to operational needs. As a trusted advisor and subject matter expert, the role supports the delivery of meaningful volunteer experiences while fostering an inclusive, safe and mission-focused culture that enables volunteers, members and employees to make a positive impact in the community.

Want the full details? View the Position Description here

 

Key responsibilities

  • Lead end-to-end volunteer recruitment, onboarding and engagement activities across the organisation.
  • Partner with leaders and managers to identify volunteer workforce needs and develop targeted recruitment strategies.
  • Ensure volunteer programs, processes and practices are compliant, accessible and aligned with organisational policies and legislative requirements.
  • Develop initiatives that strengthen volunteer engagement, recognition, retention and overall volunteer experience.
  • Provide expert advice and support to leaders and teams on volunteer management, onboarding and engagement practices.
  • Lead, coach and support the HR Business Partner, Volunteers, to deliver high quality and consistent services.
  • Monitor volunteer data, systems and reporting to drive continuous improvement, operational efficiency and positive outcomes.

 

Why join Vinnies?

  • Not for profit salary packaging – increases your take-home pay
  • Make an impact – support over 300,000 Victorians each year
  • Flexible work options – including hybrid opportunities (where applicable)
  • Supportive culture – family-friendly and values-driven
  • Purpose-led work – contribute to social justice every day

 

About us

For more than 170 years the St Vincent de Paul Society Victoria has been providing practical and compassionate support to people across Victoria who are doing it tough, whether that's struggling to put food on the table, pay for essentials, keep children at school, or keep a roof over their head. We help people from crisis through to rebuilding their lives with stability, dignity and hope. We believe every human life has inherent worth. 

 The St Vincent de Paul Society and its wide network of members and volunteers provide practical frontline support, advocacy and friendship for the most vulnerable members of our community. Key services include home visitation; Vinnies Shops; youth programs; soup vans; assistance for asylum seekers and refugees; education and tutoring; and professional accommodation and health services through VincentCare and community and social housing through VincentCare Community Housing. The St Vincent de Paul Society in Victoria has more than 11,000+ members and volunteers. Internationally, the Society operates in 149 countries and more than 950,000 members.

 

Want to know more?

www.vinnies.org.au/vic

/VinniesVictoria

/VinniesVictoria

LinkedIn – Vinnies Victoria 

@VinniesVictoria

 

How to apply

If this sounds like the right opportunity for you, we’d love to hear from you.

Please submit:

  • Your CV
  • A short cover letter outlining your suitability

Applications close: 18th June 2026

Please note: applications will be reviewed as they are received and the role may close earlier. We encourage you to submit your application as soon as possible.

 

Important information

  • Pre-employment checks are required (including National Police Check, Working With Children Check and right to work)
  • We are committed to child safety
  • We value diversity and inclusion and strongly encourage applications from Aboriginal and Torres Strait Islander peoples and people of all backgrounds

No agencies please.

 

Where good happens #Goodworks

 

 

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