Area Support Manager - Eastern

Join one of Victoria's leading not for profits and be a part of something big!

Competitive Salary + Tax reducing salary package

Full time | Ongoing Role | Location: Eastern suburbs Victoria | Monday to Friday

About St Vincent de Paul Society

For more than 170 years we have been providing practical and compassionate support to people across Victoria whose daily struggles can include putting food on the table, paying essential utilities and ensuring their children remain at school to obtain an education.

Our organisation provides many services and programs, including soup vans, education programs, home visitation programs and VincentCare Victoria (VCV), which assist some of Victoria’s most vulnerable communities, such as people experiencing homelessness, the housing crisis and family violence, and the elderly.

Little bit about the role

In this role you will be a key player in the operations of our beloved Vinnies Shops in the Eastern Suburbs. You will be a first point-of-contact for Retail Management support as you provide advice and expertise to your local shop management teams on a wide variety of matters. This is a key role in the organisation as you will be accountable for the continued success of Vinnies Retail across the Eastern region. With your exceptional leadership and knowledge in all things retail, you will help build passionate and dedicated teams of retail superstars and further grow the potential of our Shops.

Your responsibilities

• Working with Shop Managers to foster a strong customer service culture in Shops
• Managing functional responsibility in areas such as merchandising, financial reporting, OH&S management, sales marketing and advertising
• Identifying areas for improvement and refinement in Shop operation procedures
• Developing work plans to manage all material and financial resources
• Taking a leadership role in projects and events that contribute to the Retail division and influences organisational culture

About you

With your excellent leadership skills and experience of managing teams in the Retail sector, you are passionate about coaching and developing individuals. Known for your fantastic communication style, you will quickly build meaningful relationships across the retail teams and the wider organisation. In addition, you have:

• Accreditation in Retail Operations/ Management (preferable)
• Extensive knowledge of retail management, sales and merchandising
• Demonstrated experience in managing a workforce across multiple work sites
• Experience leading and engaging people to achieve objectives
• Strong time management skills, including ability to meet deadlines
• Exceptional skills in forging internal and external relationships
• Strong attention to detail
• Effective judgement & decision making
• A current Victorian motor vehicle license and willingness to travel throughout Victoria as required

 Why work for us?  We offer

• Salary packaging, sometimes called salary sacrificing is a huge attraction here! It is a popular way of providing employees in the community sector with tax benefits over and above their salary. It means the real value of a salary package can be significantly higher than the nominal value.
• We make an incredible difference in the lives of over 300,000 people every year.
• We believe in families, so we like to provide a family-friendly environment in which to work.
• We offer a place where you know you are contributing to a firm committed to helping others. We are passionate about #SocialJustice.
• Hybrid working model.

Where good happens #Goodworks

If this opportunity sounds perfect to you and you meet our essential requirements, we can’t wait to hear from you! Please send us your updated CV and a cover letter that tells us a little more about you and your suitability for the role.

Please click here for a copy of the Position Description.

Applications close: 25^th July 2025 at 12.00 am.

Please note: Candidates may be reviewed and progressed as applications are received, rather than after the advertised closing date. SVDP reserves the right to close the advertisement at any time. We encourage you to submit your application as soon as possible to ensure due consideration is given to your suitability.

Prior to any commencement to employment, pre-employment checks must be completed. This will include reference checking, a national criminal history and right to work check and a working with children check.

St Vincent de Paul Society Victoria is proactive in supporting child safety; we value diversity and aim to build an inclusive environment that champions, embraces and respects differences; we encourage applications from Aboriginal and Torres Strait Islander people, and people of all abilities, cultures, sexual orientations, and gender identities and expressions.

No agencies please.